FAQs

Here is all the information you need to know about LED neon lights. If you have any further questions, do not hesitate to contact us by telephone +32483306303 or via our contact form .

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How to make a custom neon sign?

Designing a custom neon sign is both simple and quick. If you want to create a neon text, whether it is a quote or a first name, you can personalize it directly using our online simulator.

Follow these steps:

  1. Access the online simulator.
  2. Write the text for your neon.
  3. Choose the font, color and media according to your preferences.
  4. Add the neon to your cart.
  5. Receive your creation at home by Express for delivery in 10 days.

If your choice is a neon logo, please send us a quote request via our online form . You will receive a mock-up and a quote within 48 hours.

What are the advantages of LED neon?

All of our neon lights are made from LED neon tubes securely attached to an acrylic support. This new LED neon technology offers a significantly longer lifespan than glass neon lights. LED neon lights remain cool, silent, and stand out for their ecological nature thanks to their low voltage. They also have a safer appearance, being free of gas and mercury.

How much does a custom neon cost?

LED neon lights are more economical than their glass counterparts. The cost is influenced by the specific size of your neon and the required length of the neon tube to bring your design to fruition. You can estimate the price of your neon using our online simulator or by submitting a quote request via our form .

What colors are available?

LesEnseignes.be offers the widest range of colors on the market, with a total of 13 distinct shades. We are the only ones to directly provide 13 neon tubes with jackets, guaranteeing that the neon lights retain their color even when turned off. In addition, we offer an RGB neon tube with the possibility of changing colors as desired.

How is the acrylic backing?

Our LED neon lights sit securely on a clear, durable 6mm thick acrylic backing, ensuring increased durability over time.

How to install your neon?

Installing your neon is accessible to everyone. It attaches to the wall similar to a frame and connects to an electrical outlet in the same way as a lamp.

What are the delivery times?

After placing your neon order, our team begins the manufacturing process. Each of our neon lights is handmade to guarantee optimal quality, requiring a delay of 2 weeks to be delivered directly to your home. In case of emergency, do not hesitate to contact us via our contact form or by telephone at +32483306303

How long is my neon guaranteed?

We offer a two-year warranty on all of our LED illuminated signs. Warranty details can be obtained by contacting the person responsible for your quote.

It is important to note that the warranty for custom neon lights does not cover damage resulting from improper installation or physical damage during use.

In the event of a complaint regarding your neon lights, do not hesitate to contact us via our contact form . We will be at your disposal to find the best possible solution.

Should I pay customs tax in my country?

For all deliveries to France and Belgium, LesEnseignes.be covers customs costs. However, if you choose an international delivery address, you may be charged customs fees in accordance with the regulations in force in the destination country.

What should I do if my neon arrives damaged?

If you receive a damaged neon sign, please get in touch via our contact form within 7 days of delivery and attach photos of the damaged neon sign. We will replace the damaged neon free of charge.

Why choose LesEnseignes.be?

You are looking for a team capable of bringing your idea, your logo or your neon text to life. Choosing the right manufacturer raises a few questions.

LesEnseignes.be is at your disposal to answer all your questions, whether via our contact form or by telephone at +32483306303 . Our responsiveness allows us to discuss and take the time necessary to bring your neon light sign and your neon logo to life.

In addition, we do our best to respond to urgent requests. This involves rapid validation of the desired neon sign, launching the creation process, and guaranteeing delivery within 6 to 8 working days.

We often talk about the lifespan of a neon sign. We prefer to highlight the closeness we have with our teams. La Maison du Neon has around twenty years of experience in the field of lighting. We are at the origin of numerous projects for which our clients have placed their trust in us. Customer reviews and our photo gallery of LED neon lights testify to our achievements. Which neon decoration suits you?

In summary, LesEnseignes.be is:

- A dedicated graphic designer for each project.
- A team available in real time by email and telephone.
- Precise quality of execution.
- Fast, even very fast, delivery times.
- A support team available.
- A complete guarantee.
- A turnkey offer with no surprise costs upon arrival in France and Belgium.